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China Pavilion of Sarasota Review

Review - 1=Excellent - 2=Very Good - 3=Good 4=Fair 5=Poor

For details on China Pavilion, click here.

S. French rated the Singapore Noodles, Broccoli in garlic sauce poor because, "not what I ordered.." and writes on May 10, 2010: "I didn't actually visit the restaurant. I ordered for delivery as I am staying in a nearby resort hotel without transportation. When the food arrived I asked the driver if it had what I asked for specifically. He said, "Yes it is all in there."
I paid and tipped him.
When I looked in the bag, everything wasn't there. I called immediately. The woman who answered was very apologetic. She had forgotten to include everything and said that he had another delivery and would be back with my stuff.
Then she called five minutes later to say that I was his last delivery and she was very, very sorry but he was on his way home and not coming back to the restaurant.
I expressed my disappointment. She again apologized profusely.
Today (next day) I called and asked that it be delivered. She said, "You still want it delivered?" I said yes because the food from last night was in my refrigerator. She asked for the local phone number. I said hang on and I will get it. SHE HUNG UP ON ME.
When I called back, there was no answer for five minutes. Yes I let it ring for five minutes. I then hid my called id and phoned again. This time a male answered the phone. When I started to explain that I was the delivery the previous night, he said that I didn't order it or it would have been in the bag. I replied that not only did I order it, your hostess or whomever apologized because she forgot to put it in.
He started yelling at me. So I went into an extensive explanation and said I wanted my product. He said he wasn't coming over just for that (they have a $20 minimum for delivery) and said he would get to it when he did. I asked where he would be bringing it, to make sure he had my correct hotel and building. He kept yelling that he didn't know, he would bring it when he did. I said, "Not when, where"? He continued to yell at me and then HUNG UP!
Twice from the same establishment.
It is not 12:30 a.m. in Florida. Still no delivery.
Do not waste your time or energy providing this establishment with any of your hard earned money."
Service Rating: 5
Value Rating: 5
Overall Experience: 5

 

 

   
 
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